Altafiber customer service. Help Center: https://www.

Altafiber customer service. You can reach altafiber online or by phone.

Altafiber customer service residential the building owner may be responsible for the telephone wiring and jacks. Customer Service; Find a Store; Consumer Information. manager@altafiber. "We look forward to delivering an outstanding customer experience to Bridgewired customers in Warren, Greene, and Clinton counties" altafiber Help Center: Internet - New Service Installation. Viewing Services for: Greater Cincinnati, OH | Edit Residential Business. altafiber Help Center: Home Phone - Change or Add Service. The setup includes a wireless router and the eero setup with one extender, for under $15/mo. 0 star rating based on 31 customer reviews. View and manage your altafiber bills online. Text: (513) 301-2093. Show More Show Less For Customer Service and Technical Support, call Community Solutions. Customer-owned gateways are not compatible with these types of service. Customer Service; Find a Store; Move My Services; Pay My Bill; What are you looking for? Help Center / Internet. If you make an emergency call to one of these numbers and it is charged on your telephone bill, contact the Business Office at 513-854-3085 (7:30 a. Went to the Kenwood office and was fortunate to have Drew work with us. When you're ready to move, altafiber makes it easier than ever to bring your services with you. Log in. Simply press 'GO' and Speed. Customer Service; Find a Store; Move My Services; Pay My Bill; Available In Your Area. We value your business and thank you for being a loyal customer of altafiber. is will test download, Whether you’re a new customer or looking to resolve an issue, understanding how to navigate Altafiber’s customer service can enhance your overall experience. Fiber is the Future “Because of the strength of altafiber, one of our biggest technology companies here, we are poised to be the most connected city by broadband in the entire country. Featured Cause The McLendon Minority Leadership Initiative altafiber will partner with the Joel Cornette Foundation and the McLendon Minority Leadership Initiative to provide minorities a jump-start to their careers through practical experiences, opportunities to build their network, and instilling the values of John McLendon: Integrity, Education, Leadership, and Mentorship. altafiber Help Center: Internet - Email. 513-397-9591 Store Locations & Payment Centers. This offer is only available to residential customers adding “The most important part of that equation is our business customers, who will ultimately benefit the most from this service model. Please be sure to answer or we may need to reschedule. When using a non-altafiber gateway, the level of support for the gateway service will vary based on where the In addition to delivering high-speed fiber Internet, altafiber will expand the services available to Bridgewired's current and potential customers to include video and voice services over the next year. Expand Shop sub-menu Collapse Shop sub-menu Shop Plans and Bundles; Internet; TV “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. You can reach altafiber online or by phone. m. . The agreement, which is effective this evening, ensures Fioptics+ customers can access the upcoming Cincinnati Reds season, along with Cleveland “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. altafiber video service, static-IP option, and most Internet services with speeds lower than 50 Mbps require a altafiber gateway. altafiber will not enter a customer's premises or complete an installation or repair unless someone is on the premises while we are performing the work. C. service companies that use cbts will go out of business when their phone service dont work!!! been dealing with this since they were cincinatti bell View and get information about altafiber's service terms & conditions. Online: Live chat and email. Altafiber. residential The Telecommunication Relay Service enables customers who are deaf, hard-of-hearing or speech-imparied to use their TDD or TTY to place calls to and receive calls from hearing people. Someone 18 years or older with a government-issued ID will need to be present and all pets must be Broadband Labels (also called Broadband “Nutrition” Labels) serve as a valuable tool for consumers, empowering them to make informed choices when selecting Internet services. I have to call every year to "renegotiate" a new contract near the lower prices offered to new customers, but that's the game with almost any ISP. S. Although not in the American Customer Satisfaction Index ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. Have a referral? Find a plan that works for you. altafiber’s plans range from 400 – 1,000 Mbps, with 2 Gig plans available in select locations. business The customer service is excellent and anytime there has been a problem, the response time is quick to get our business phone lines and internet up and running. Request a consultation Learn more about your altafiber Business products in the help center, FAQ's, and support. Check out all your benefits. Sunday-Saturday: 24/7. altafiber - Help Center: altafiber Help Center: Internet. Pros: Better tv display than spectrum, Cincinnati Bell remains dedicated to technology, community, and customer service as top priorities. With altafiber Premier Whole Home Wi-Fi, you have access to a host of premium features We've tested and reviewed products since 1936. Refer now Store Locations & Payment Centers My altafiber gives you access to your most important account and services information. To find out if Fioptics for Business is available at your address, take our Business Solutions Quiz below. of D. Low Latency Gamers and business customers alike choose altafiber because fiber is clearly a better choice for lower latency than other broadband Find out what works well at altafiber from the people who know best. 5 billion in its fiber network and plans on bringing multigig speeds to over 400,000 new homes outside of its main service areas. Move my Services altafiber - Help Center: Fioptics+ TV. Broad Street Columbus, Ohio 43266-0573 Toll-free hotline: 1-800-686-7826 Learn more about altafiber's Service Charges and what to expect as a consumer. Explore services available at your address and elevate your connection. Issued By: Kevin Mann, Director – Reg & Govt Relations, 221 E. 5 If Customer cancels, in whole or in part, any requested addition, rearrangement, relocation or other modification to Video Service prior to completion More than 300,000 customers trust and love the difference of using altafiber powered by fiber. Low Latency Gamers and business customers alike choose altafiber because fiber is clearly a better choice for lower latency than other broadband Our commitment to exceptional customer service means you get personalized support from highly trained experts who understand your needs. It is a technology that transmits information as light pulses along a glass fiber line. Whether you're expanding your smart home outdoors or need robust connectivity for your family's devices, altafiber provides the fastest and most dependable internet experience available. Check Availability. You must purchase internet service and subscribe to eBill to qualify Consumer Information 10 Digit Dialing Notice 10 Digit Dialing Notice - Ohio TowerBrook Capital Partners to acquire IT Services Provider CBTS from altafiber Wright State University Foundation, altafiber, Nokia open 5G Test Lab at Emergence Center One 2025. altafiber is a Fioptics TV and internet service provider (ISP) with coverage in parts of Ohio, Kentucky and Indiana. If you and your friend or family member signs up for altafiber Internet service, you both receive a $25 bill credit. Learn about the transition from Cincinnati Bell to altafiber, a technology company investing in fiber network. altafiber Help Center: Internet - New Service Installation. AT&T TR1909 Trimline phone. Read CR's review of the altafiber (Cincinnati Bell) telecom services to find out if it's worth it. Speak with a customer service agent about the services available at your new address. Find answers to common questions and issues about altafiber services, such as installation, equipment, billing, and features. HomePak Reach includes Robocall Block, Call Waiting, Caller ID, Voice Messaging, Call Forward, Three-way Calling, Call Block, Distinctive Ring, Anonymous Call Rejection, Anywhere Call Forwarding, Repeat Dial, Reveal My altafiber App My altafiber App Support Future Markets Future Customer Service; Find a Store; Move My Services; Pay My Bill; Store Locations & Payment Centers. My customer service in store, online, and even by text with my rep has Learn more about the altafiber story and who we are. Hear from our community leaders and customers on how altafiber elevates connection. About Us Who We Are First Time User? Register. -7 p. You are responsible for the connection, operation, maintenance and repair of this equipment and should arrange for these services through the manufacturer, if needed. 99 per visit, and any associated repair costs with your altafiber equipment and inside jacks and wiring. Contact us or visit a store location for more assistance. View all Customer Service; Find a Store; Move My Services; Pay My Bill in your home or on the go! Download your favorite channel’s streaming app, log in using your My altafiber account and start watching now! Click here for full Legal and Contact Us. Altafiber offers multiple channels for customer support that cater to different preferences and needs. Investor Relations; Hawaiian Telcom; Carrier Services; White Pages; Contact Us; Suppliers Learn more about altafiber's consumer rights and responsibilities, network management, special needs and services, and more. i am waiting now for someone to look at my ticket while my company has zero phone service. Find out how to chat, text, call or visit altafiber for help with new or existing products. The price lock is forfeited if service is suspended. Visit our moving page and see how we can transfer your current altafiber service, or help you pick a new plan available at your address. Check my Email. altafiber - Help Center: Account & Billing - Change/Add/Remove Service See what real Business customers of altafiber have to say about our services, technicians, and more. CINCINNATI, Ohio – altafiber announced today that it has reached an agreement with Main Street Sports Group (owner of FanDuel Sports Network) to carry FanDuel Sports Network Ohio on altafiber’s Fioptics+ video platform. altafiber Help Center: Internet - Troubleshooting. Choose one of three easy ways below to get started. Quick Links. Customer Testimonials Customer Testimonials My altafiber is the free online billing management service from altafiber that makes doing business easier than ever. residential Residential Customer Service; Find a Store; Move My Services; Pay My Bill; Cart. altafiber Fiber Internet Service in Lawrenceburg. For questions or to activate services, employees can: Call our special Corporate Partners phone number at 513-565-0575; **When combined with internet service, the altafiber basic TV plan is free. These programs provide special discounts when obtaining service and provide a monthly service discount as well. altafiber. altafiber is always expanding our Fioptics service to bring the highest-quality service to more and more of our customers. Since I only have a phone line—not internet or cable—I felt deceived by altafiber. Other “optional” features relating to Dedicated FUSE Internet Access service are also available to Customer if requested and agreed upon by both Parties. Visit our moving page and see how we can transfer your current altafiber service, or What changes will I see and when with respect to your website, your customer service, billing, and other ways I interact with your company? but we will leverage various marketing assets to remind customers that we are in the Customer Service Manager altafiber P. It is a sales position and you are dealing with customer issues over billing and services through face to face and phone interactions daily. then an altafiber Sales Representative will reach out to you to complete your order. Their service phone numbers are available 24/7. Attn: Accounts Payable PO Box 2301 Mail Drop 103-1115 Cincinnati, OH 45201. altafiber, Main Street Sports Group announce FanDuel Sports Network Ohio, home of the Emergency: 911 City of Cincinnati: 911 Boone County: (859) 371-1234 Campbell County: (859) 292-3622 Kenton County: (859) 356-3191 Note: The above numbers are free from long distance charges. View, pay, and manage bills. Internet. By promoting transparency and standardization, it contributes to a competitive marketplace and enhances consumer satisfaction. Customer Service; Find a Store; Move My Services; Pay My Bill; Find The Best Offer For You. application. You must purchase internet service and subscribe to eBill to qualify Customer Service; Find a Store; Move My Services; Pay My Bill; Thank you for being a Premier Internet customer. 4. Repair & Technical Support. Find out how to pay your bill, check your email, move your 1-888-246-2355. Consumers are mostly dissatisfied. You, as a telephone customer, have many rights and responsibilities. What is Attention Customers With TDD/TTY Devices: Please contact altafiber at 513-565-4424 or email accessibility@altafiber. 513-566-4101 1-888-246-2355 Small Business Sales. altafiber's mission is to deliver an exceptional customer experience and a best-of-breed fiber network that is critical to our communities. 4 altafiber will provide Dedicated FUSE Internet Access service as specified on the Services Agreement sheet. Call 513-565-4664 Chat. Understanding Altafiber Customer Service Options. Monday through To submit a Carrier Services Collocation request, please select the proper form below. com/help-center. Here's where Altafiber This equipment cannot be connected to party line telephone service. In all altafiber areas except Lebanon (Lebanon customers – please see the section below specific to the BBU for your service), the battery model used in the BBU is a standard GS Goldtop GT12080-HG. Looking for additional information around topics such as accessibility, consumer rights, Lifeline, third How do I view the services and features I have on my account? With a My altafiber with altafiber, you can do more than just view and pay your bill online. Our business trusts altafiber. You may call or send a letter to the company. Zero complaints about the quality of internet service or customer service. com to submit application in order for your TTY telephone service to be listed with 911 emergency. Meet the people that make our Telesales department work! Not sure how Fioptics+ AltaFiber has 2. Store Locations & Payment Centers. Internet from altafiber Internet 3. altafiber customers also rated it Avoid headaches with altafiber moving services. Help Center: https://www. You must purchase internet service and subscribe to eBill to qualify altafiber 221 East Fourth Street, 103-710 Cincinnati, Ohio 45202 Attn: Do Not Call List or Business Marketing Administrative Personnel altafiber 221 East Fourth Street, 103-710 Cincinnati, Ohio 45202 Attn: Do Not Call List * altafiber updates its Do Not Call List on a quarterly basis with the lists maintained by the FTC, Indiana and Kentucky The resident has available options to upgrade to additional services; altafiber will provide the bill. altafiber’s fiber network spans more than 16,000 Reliable service, reliable phones. Customers rated their satisfaction with Altafiber’s price, speed, reliability and customer service high, and its scores are well above the average in each of these categories. 1- Telephone . Residential Business. altafiber Check Availability Page - Check the availability of service at your address. You can also view the services that are currently being billed to your account, add features, configure your services, and more! “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. Small design, big features. O. More than 300,000 customers trust and love the difference of using altafiber powered by fiber. Explanations of some of them are as follows: Resolving Problems and Disputes Informal Complaints If you have a problem with your telephone bill or service, contact the phone company first. Moving Made Easy. Get FAQs, store locations and payment centers information. Find out how the name change will impact your service, billing, and contact information. altafiber Fiber Internet Service in Dayton, OH. 3. This offer is only available to residential customers adding new altafiber Internet service. This is a 12 volt 8Ah alarm My altafiber App My altafiber App Support Future Markets Future Customer Service; Find a Store; Move My Services; Pay My Bill . Moving Additional rate plans, terms and conditions for all long distance plans can be found in the Service Agreements. altafiber Fiber Internet Service in Northern Kentucky. Need Help? Contact Us. in addition to hooking us up with the new equipment, he reviewed our bill and made several adjustments which significantly reduced our monthly fees. The price does not include the optional wireless gateway fee, as well as taxes and other fees. This guide will We are here to serve your needs and help make sure you are completely satisfied with your services. Box 693 Cincinnati, Ohio 45201 Phone: 513-565-9890 If you are still not satisfied, contact one of the following: Public Utilities Commission of Ohio Consumer Services Department 180 E. th. Availability is determined by the service address and is not available in all areas. Caller ID/Call Waiting; 50 name and number Caller ID History; Built-In Memory – save up altafiber's mission is to deliver an exceptional customer experience and a best-of-breed fiber network that is critical to our communities. we’re raising the standard across the board with a redefined approach towards customer experience and increased commitment to community, all led by future-proof fiber and Cloud services that provide an elevated connection. Menu Close. When I called customer service, I was informed that they offer two battery options: one lasting 8 hours and Some applications and services share capacity with broadband Internet access service over the last-mile facilities that connect an ISP’s network to the consumer’s premises. View all altafiber is your hometown provider for high speed Fiber Internet, TV, and Home Phone services. altafiber - Help Center: Account & Billing - Change/Add/Remove Service altafiber Help Center: Home Phone - Voicemail. I've been an Altafiber customer for 15 years, since the very beginning of their service rollout. Customer must submit formal Fioptics Internet Assistance application to qualify for discount between 6/1/2024 through 12/31/2025. Chat with altafiber representatives to get help with your residential or business services, such as internet, TV, phone, or fiber. Move my Services. Accounts will be restored only if payment covers the regulated amount. View details on how altafiber manages our Wireline Broadband network for you. altafiber Help Center question. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. What features are included with home phone service? The phone package option with Fioptics home phones service is HomePak Reach. Does altafiber offer a 30 day money-back guarantee if I'm not satisfied? Yes, altafiber offers a 30 day money-back guarantee on monthly recurring charges and activation fees for new TV, Phone or Internet services. For closed captioning directions, click here. This Learn more about altafiber's Service Charges and what to expect as a consumer. CINCINNATI, Ohio – altafiber is pleased to announce the continued deployment of its cutting-edge 10-Gig XGS-PON fiber network into Central Ohio with the addition of addresses in Sunbury, Johnstown, and the Village of Galena. Fioptics Care covers it all for you. Construction in these geographies is scheduled to begin in 2025. Internet Overview Internet Overview Internet Plans Cincinnati Bell Extended Territories LLC d/b/a altafiber connected services Tariff P. altafiber is your hometown provider for high speed Fiber Internet, TV, and Home Phone services. 2. Customers who have maintained an active altafiber account within the past six months are not eligible for promotional altafiber Help Center: Paying My Bill. Find a Store; Pay My Bill; Check My Email; Move My Services; Customer Service; Wi-Fi and Email Device Setup; Primary Navigation. residential Residential Business. All programs are available for new and existing customers of altafiber. 60% of users would likely recommend AltaFiber to a friend or colleague. You can cancel Autopay service at any time by accessing Update Profile within MyAccount or by contacting Customer Care. We work to benefit the community we call home and to serve all our neighbors. Once the form has been completed, please send the application (along with any supporting documents) to Collocation Manager at colocation. The promotion runs for 12 months at a cost of $30 to the “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. Take your Fioptics experience to the next level of speed, support, and connectivity. Please allow five business days for altafiber to apply this promotion. altafiber’s IPTV is a specialized service that may “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. I would say 90% of all customers coming in are The company also provides service in Hawai’i under the brand Hawaiian Telcom. ” altafiber is the leading provider of fiber-based connectivity solutions in Greater Cincinnati, backed by more than 150 years of communications experience. My altafiber TV Orbit HD set top box will not show my recorded shows from my altafiber TV Atom DVR My altafiber TV Orbit HD set top box will not show my recorded shows from my altafiber TV Atom DVR While this situation should not occur if both the Atom DVR and Orbit HD boxes have at least 3 bars of wireless connectivity, or if they are hard Eliminates service call fee of $99. Call: (888) 246-2355. We provide the fastest internet in Cincinnati with fiber-based services to nearly 100% of single-family homes and businesses in “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. Moving To submit a Carrier Services Collocation request, please select the proper form below. Customers can reach out via phone, live chat, email, or through their website’s help center. All Locations. Service availability is determined by your service address and may not be available in all areas. Get Fiber in your Area. KTS and PBX business customers are also responsible for: Informing altafiber of your intention to use this Web Discount: Limited-time offer available only to qualified new business customers who order 1 Gig Fioptics Business Internet on a 24-month term online. “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. Live Chat. Internet Customer Service & Sales. 1. altafiber maintains strict privacy policies and uses industry-accepted technologies to safeguard such information. Fiber is a type of cabling altafiber uses to transmit internet, video, and phone services to your house in an area that has been upgraded. C No. high-speed Internet, and video entertainment services to customers in Ohio, Kentucky and Indiana Fioptics Care is a maintenance plan that includes coverage for a customer's inside wiring and jacks, general technician educational visits, and non-malicious damage to altafiber-issued HDMI cables, power cords, Ethernet cables, and February 6, 2024 CINCINNATI & NEW YORK – altafiber, provider of integrated communications solutions over its fiber-optic network to residential and business customers in Ohio, Kentucky, and Indiana, and TowerBrook Capital Partners (“TowerBrook”), the New York and London-based international investment firm, today announced that TowerBrook has agreed to acquire CBTS, “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. Our Stores; Payment Centers; View All; Need Help? Contact Us. For questions or to activate services, employees can: Call our special Corporate Partners phone number at 513-565-0573; **When combined with internet service, the altafiber basic TV plan is free. How much is home WiFi with altafiber? All altafiber Internet plans are eligible for the Whole Home WiFi upgrade. Go. Each method has its own advantages; for instance, calling may provide immediate assistance while Learn how to get in touch with altafiber. com/ Altafiber Internet Speed Test checks how fast is your internet speed. altafiber Help Center questions. altafiber. Get information about altafiber's business customer owned wireless gateway. For questions or to activate services, employees can: Call our special Corporate Partners phone number at 513-565-0577; **When combined with internet service, the altafiber basic TV plan is free. See below for answers to frequently asked questions about Call altafiber customer service at 855-591-2568 for more information. 4 In addition to the Video Service Prices, Customer will incur any and all charges that may be mandated by any regulatory Commission with jurisdiction over altafiber or Video Service. Find the home phone equipment that's right for you. Common Internet Questions. These “specialized services” can reduce the bandwidth available for Internet service. altafiber - Help Center: Account & Billing - Change/Add/Remove Service On the day of your installation, an altafiber service technician will call you when they are on their way. How Can We Help You? Browse or search below to find the information you're looking for regarding setup for your devices. Need Help? altafiber knows how important personal privacy is to our customers. Call. Service Order - The written or verbal request for Company altafiber Autopay Terms and Conditions: Participation in altafiber’s Autopay service means you authorize altafiber to automatically collect the full balance due on your account each month on your scheduled due date. Pay my Bill. Official Website: https://www. My altafiber App My altafiber App Support Future Markets Future Customer Service; Find a Store; Move My Services; Pay My Bill . Suggestions. The build continues altafiber’s opportunistic edge-out strategy as it delivers on its Lifeline is designed to assist qualifying Ohio, Indiana and Kentucky consumers with their telephone service needs. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your Android smartphone (change based on We value your business and thank you for being a loyal customer of altafiber. Viewing Services for: Dedicated FUSE Internet Access service presented by altafiber to Customer. The application and make ready fees can be paid electronically or via mail. ×. altafiber has a history of innovation and success, including these milestones: 1984: Began deploying fiber for enterprise customers and network backbone; 1992: First in the nation to deploy SONET ring technology; 1994: First in the nation to deploy Metro Ethernet Richard S | 03-05-2024. Was contacted by Altafiber and told that we needed to upgrade our tv boxes as they were due to be replaced. How can I get service restored if it has been disconnected for nonpayment? Payments made on any altafiber Telephone disconnected account will be restored hourly. To establish altafiber Lifeline service, a customer must have paid or made payment arrangements on any outstanding balance or final bill for local telephone services (and long distance services in Kentucky) provided by altafiber, and no other member of the customer’s household may owe money for such services previously provided at the Does altafiber offer a 30 day money-back guarantee if I'm not satisfied? Yes, altafiber offers a 30 day money-back guarantee on monthly recurring charges and activation fees for new TV, Phone or Internet services. My altafiber App My altafiber App Support Future Markets Customer Service; Find a Store; Move My Services; Pay My Bill; Cart. Learn more about altafiber's plans to make all of our services more accessible for you. As of 2024, Altafiber has invested over $1. com. Customer Service; Find a Store; Move My Services; Pay My Bill; Available at any altafiber retail store. cjpfblg jwug rlayvzo xrpna ovdmal iygosce hayz semv zrvp pdyxdph tskt wwchqe txllxd emqr uiscl