Cisco voip cannot receive incoming calls. I am trying to get inbound first, and setup my config.

Cisco voip cannot receive incoming calls ma >;tag=4DE900-2541 Timestamp: 1261510450 To: Hello, In my case, outgoing calls works fine. Hi everyone. Does any So you need quite a bit of configuration, but it may be possible. Solved: Hello, We have a UC560 environment that is not receiving any inbound calls. My line works just fine, since I've been able to use it both making and receiving calls with x-lite. Outgoing calls work just fine but when placing a test call to my number, I just receive silence. I have struggled with an issue where our number reports itself as busy when people are trying to call us. At the moment, I have been able to make it to where outbound calls are working as expected. Append is the configuration, what could have gone Dear Cisco Team I am facing problem with one of my site where we are running UCCE 8. So when 6921 try to call only 4 digit was forwad and the router cannot now (. Understand VoIP Quality of Service If the poor audio quality occurs only when communicating to the remote site, the most likely causes of the problem include The router was not properly configured to give voice There are several possible causes: 1. SIP call tracing (debug voip ccapi inout) shows no activity to my ISR 2901 when inbound calls are made. With a SIP call the unit will respond back to the source with a 500. Hi, I am currently installing new VoIP phones (Yealink T46G) in our office. H323 Gateway w/ ISDN PRI Go to solution. Our provider is asking us to send a 183 Session in Progress with an SDP to initiate ringback. I have a ccme running on a 2801 router with a vic2-2bri-nt/te on it, but although I have configured it and I can make calls from my ipphone to PSTN I cannot receive calls originating from the PSTN. I am currently trying to set my ip phones to send and receive calls from outside numbers . txt. This is resolved after binding all call manager facing dial-peer with below command. Otherwise i cannot call back. but incoming working and outgoing fails when dail. They can receive incoming calls on their SIP registered numbers but outgoing calls are not working. When I try to call 7821 the phone starts ringing, it displays my other dialing number correctly, but upon pickup no connection is When your VoIP calls work for outgoing calls but fail to receive incoming calls, it can be frustrating. We are running a h. Verify digital and analog signaling. I hve a client claiming that when she receieved an incoming call , her phone does not ring only flash . ndayikez a1. however, it rings busy. If it is at $0 or in negative, this will not allow you to receive or make calls. Missed calls — All Based on your complete shared configuration I would suggest that you make these changes. I am able to make or receive external calls,but can not park or transfer the call to another extension. But, Once every 2 months, i am getting problem with couple of 7911 IP Phones that it can receive incoming calls, But CAN NOT MAKE OUTGOING CALLS. Press Apply. At the moment my inside calls to outside are being sent successfully , but when an external number tries to reach my device ,the call is failing and it se Hi SIP experts, Outgoing SIP calls not working but can receive incoming calls without a problem. With the PSTN Line Tab incoming voip calls can only be routed to the voip-to-pstn gateway FXO port. I would greatly appreciate any help you can give. I am encountering a problem with CUCM 11. Hi to all, i'm trying ro configure a 2801 with 2 bri interface for 2 isdn lines but the strange thing is that i can make call from an ip phone but i cannot receive call from external phones. Suddenly since morning, unable to make any ougoing call through PSTN link. thanks Not receiving incoming calls on the CME . 71. Verify digits received and sent from the analog and digital voice ports. 6, and webex41. 22) and Troubleshooting External VoIP Calls on Cisco UCM Troubleshooting External VoIP Calls on Cisco UCM. Select Calling tab. Please verify that. Here's how to diagnose external calls failures on the Cisco Unified Communications Manager platform. Any Idea why I cannot us These are just hints. I have run in to the issue before where even though the Callamanger can reach the gateway, the end user device was being blocked by an ACL and thus the initial call setup functions normally (because the callmanager can reach the gateway and Hi , We are using CUCM 7. Full number 2124XX, extensions 4XX. I configured the ATA and I can make calls but it seems I cannot receive any. meditel. after debugging we got below outputs and kindly advise. The company have several 7940 that do not support e164 calling (eg. 0 CISCO2901-V/K9 Cisco 2901 Voice Bundle PVDM3-16 UC Hi So we have an issue where we get no ringback on incoming calls. So the area code of the old numbers are different from the area code of the new number that is the DIDs. Calls test with SIP TRUNK results: - Outgoing calls - 2. Said they thought our system was set to 23 channels and they required 22 (or vise-versa. direct-inward-dial! Thanks for the post. %", then I cannot receive calls. Outbound Calls receive Fast Busy. When the external cannot make calls (outgoing or incoming) Go to solution. I configured a 2nd phone with a button using the same DN and it couldn't place outbound calls either. It is successfully registered with the local VoIP carrier. Incoming calls are not being routed to CUCM from CUBE. 6, I can make calls but can not receive both internal and external calls, the call is diverted to the Unity Connection 8. Building configuration Current configuration : 4447 bytes ! ! Last configuration change at 22:32: Solved: Hello, I want to test SIP trunk on my Cisco CME. However have a problem with my voip line. The call is routed to Hi I am Luis. local i can receive calls but im having problems to dial from If you can make outbound calls but cannot receive inbound calls, it is an indication that your hardware, network, and phone line(s) are active and working properly. BT Qube engineer visit could not understand why. I have a problem: my SIP phone (3rd party) coudn't receive calls. I have a 3620 router, configured as SRST gateway. I can make calls using my voip provider with no problems, however I cannot receive incoming calls. But the phone is not in use. T" setup on it, if I replace it with "incoming called-number . Mark as New; Bookmark; I don't understand how the config changed. Instead, they are Solved: i have configured a CCM 9. I received a text to say it was completed and plugged the phone into the back of the hub as instructed. I have tried EVERYTHING including unhooking everythi Hello, I am able to successfully dial out to the PSTN in SRST mode but unable to receive calls. Using a SIP trunk to a service provider I am able to call out but incoming calls are not getting through. I have setup a CME lab environment with voip. We have a customer reporting that their Cisco 8821 handset rings, but they failed to answer it - press the call answer button but phone continues to ring. 1 and unless you do some NAT in the middle I cannot see that IP on any of the interfaces at the gateway you attached config for. When 7811 try to call 6921 we hav not a problem. dial-peer voice 1 voip I'm having a similar problem. All calls are not working ? That's right . I can give you the 3 phone numbers mostly involved if you need them, they are close relatives of mine and they are all on BT. 078 - I have the E1 ISDN PRI configured but the challenge is that inbound calls are always not successful. Incoming calls receive a busy signal. Please help me!! I recently got a voice over IP phone Cisco 7942 series. Step 1. The fact is that I can place calls from my phone but when I receive calls Potential fraud: Incoming calls from this number are blocked. One of my current projects is troubleshooting an issue a client is having with their CME. All attempts result in a busy signal. We have call manager 8, any When ever you receive an inbound call on a PRI . Once we lift the handset we get message " your call can not be completed as dialed". I had a look at the DND settings of the device profile You can also verify that there are no ACLs preventing the internal VOIP device from reaching the gateway and vice versa. It could receive calls but could not dial out. The 3 external phones can make/receive the actual call (rings on their lines) fine. Select On verification, found Incoming calls are working fine, but Outgoing calls failed with Telco announcement "Your Call cannot completed as dialed, Please confirm your directory and call again". Initially I could also receive incoming calls, but when picked up there was no incoming speech, though the caller could hear me. To clarify, I have been testing the connection by attempting calls to and from my mobile phone. Recents can hold up to 180 call records. Sometimes the customer receives a disconnection message. IP 50. Unfortunately for the whole company. I did not have relevant data in call manager traces. I am currently having an issue with one of our sites recieveing incoming calls. We can make outgoing calls. I am able to make outgoing calls with no issues. This was BTs vision for the 21cn network, where all traffic, including voice, would be carried over IP (Internet Protocol). 3 with a cisco 2851 as the voice gateway. 0 we have the Dallas delta sip phone that trying to register with cucm 11. Please try later or send a text. 1 System but calls can come in , Cannot dial out what could be the cause I recently got a used Cisco CP-7821 phone and I'm trying to set it up for calls using a number from a local SIP provider. I has an iPhone 8s, with iOS 14. If callers can call OUT via this gateway to the PSTN, but incoming calls are failing, the most likely issue is that the calling search space used by the gateway is either set to none (Null) or does not include the partition that contains the internal phones. 5 , CVP 8. 6. your translation is for removing 9 and in the dial peer there is nothing to match 9 in the Solved: I'm trying to configure incoming calls on a 2801 in SRST mode using an FXO port. voice-class sip bind control source-interface GigabitEthernet0/0/0. I have a backup configuration a year ago and compared it line by line with the present configuration and I'm sure there's nothing changed in the config. dial-peer voice 1 voip Hi there We have a issue where a VoIP line is configured on line 1 of a SPA2102 ATA and cannot receive 2 concurrent incoming calls Example: First incoming call comes on line 1 -> phone rings (no one picks up) Second incoming call comes on line 1 (while first call continue ringing) -> caller gets Hello voip experts My Cisco IP telephony is a bit rusty, but I wanted to check whether my understanding was still valid. I ran some You need a voip dial-peer specifying the incoming called-number command. Right now we cannot receive calls to the office but we can dial out. DVO enabled: Calling Options: Specify whether you want Cisco Jabber to always make VoIP calls, always make calls with your mobile voice network, or automatically select the call method based on your network We have configured a cucm with h323 gateway has fxo ports, the outgoing call is working fine, but the incoming disconnects before ring to IP phone. Hello . I know I do not have the right configsquite frankly, I do not know how to do it. 4 identifier 2 Hi all, I have recently taken up Collaboration switching over from networks. I reported this to the provider, they said no acknowledgment is not received at their end that we should check our config. However my incoming dial-peer is only working if I have "Destination-pattern . The problem is that although call fallback active! voice-port 0/0/0:15 translation-profile incoming incoming bearer-cap Speech! voice-port 0/2/0! voice-port 0/2/1! voice-port 0/2/2! voice-port 0/2/3! no ccm-manager fax protocol cisco! no mgcp package-capability res-package no mgcp timer receive-rtcp mgcp fax t38 ecm! sccp local Loopback101 sccp ccm 10. Select [Your-user] Step 3. The trick used by CCA is that if you're souce IP (The SP) isn't contained within a source group then it's invalid, so the call is dumped. its not expected by ISP. ) Thank you for your help! Hi All, We are facing issue with outbound calls. 2. Occasionally their calls come I am using voip. Solved: Hi all, I have 12. 112 I have machine fax which cannot receive incoming fax but can send outgoing fax. %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already Solved: Morning all, I am attempting to remove the incoming call beep (single beep) that occurs when someone is on the phone and another incoming call appears. However there seems to only be dead air on the line itself. 3) The Carrier informed to Us that the route are created and They not receive the calls. Jan 28 Everything working fine. I can make calls out but, can only receive calls from BT landline or EE Mobiles. 1 seem to configure the incoming SIP calls different as it will only let me specify individual numbers on the inbound SIP, i cannot specify a range. g. Solution I have now reached the point where the SPA303 now registers itself as a VOIP line and I can make outgoing calls with no issues, ringing and speech are working in both directions. With the move to VOIP (Digital Voice) some of these interchange points no longer function, and the call traffic from all those providers have to be re-routed onto VOIP at specific parts of the network. Instead, we get a busy signal. I've attached Starting yesterday morning we are unable to make outbound calls. Source groups were intended to group together VoIP sources and treat the calls differently on arrival as configured. We cannot however make internal calls! When we try the phone rings but no-one can hear anything. I make call from local phone to out, but i can not make call from outside to my local. Problem Description : The user is complaining that he is not able to receive external calls but is able to make the external calls. 323 gateway. The call appears to go through, but the caller hears no ringing and there is no ringing on the IP phon I'm new at voip and telephony in general and I'm amazed at how easy configuration and everything has been. So far I've managed to get it to register and I can make outgoing calls, e. Called number 0501029946 . zip. The phones are registered using SIP. PSTN link is up, am able to receive incomming call from outside. I can make outbound calls to any telephone operator but to make inbound call is always impossible. Thank you. When you try to call this extension, you get a fast busy. We are using MGCP. Now a couple of people tell me that when they call my voip number they usually get a busy signal before the call terminates. Whenever i dial the pilot no from outside i get " number busy" on my phone. 0 200 OK From: >520207100@voip. i run debug, and i found . Unfortunately I can't get incoming calls to work. If you are between PSTN services (PRI & SIP) then specify the test number your provider have Unfortunately I can't get incoming calls to work. I tend to try and steer clear of analogue integrations, but we have supported some sites configured like this, although they were gateways to CUCM rather than Callmanager Express on the router. I am trying to get inbound first, and setup my config. I have been able to use several tools and identify the problem with the loop, but I have no clue how to fix it. Once the Operator set the HOLD key on the IP Phone, 1st) there is From a digital phone, user has parameter a forward on his IP phone. Phones are SCCP. Have tried different extensions, same resul They then recently moved me over to Digital Voice. For what I can see with the debug voice dialpeer all, I get a match on multiple dial-peers: Dear All, we want to use cisco 2901 voice bundle router as a gateway for freepbx IP PBX. However if I dial a number at the site I am presented with a dial tone and not a phone ringing. either forwards an incoming call using Forward All, Forward Busy, or Forward No Answer; or diverts a call using iDivert; to a voice-mail Hello, I'm trying to better understand and troubleshoot my CUCM environment. I reset the phones and still is not displaying the missed calls, recieve place calls records. I then found that nobody could call me - when I call from my mobile it states “This person’s phone is currently unavailable. The trunk process is not running This document describes the most common configuration issues faced with incoming calls for Webex Calling customers. please help . Issue the cmd debug voip ccapi ind 2 and see whether it is hitting the router, and try to issue debug voip dialpeer in out see whether it I am working on troubleshooting an issue where external calls to a certain extension are not coming through despite calls from internal extensions are working fine. What could it be? CISCO VOIP CAN RECEIVE CALLS BUT CAN'T MAKE CALLS TO OTHER CUCME armand. dial-peer voice xx voip. I want to map our pilot number 014700790 to the front Desk DN. I'd be grateful for your help. Outgoing calls are working fine. Incoming calls not working but outside calls work well. The voip ports are in fact opened to the world, so I know firewalls are not a problem. We have asked the Outgoing call failed with "Call cannot be complete as dialed, this is the recording" Incoming call failed with a message "not a valid number" Calling number 4945001. During this dial tone if I dial the 4 digit extension the SRST phone at the site rings. invalid to the remote system. Hi, I recently 'upgraded from Grandstream HT503 to a HT802. I am able to make calls in and out with no issues. Model phone is 7942G, and version of call manager is 6. after creating SIP trunk between them, outgoing calls working but we're having issues on incoming calls are not reachable on freepbx extensions. Called Party Number i = 0x81, '2425' Hello all! I am having some difficulty with incoming calls on a CUCM <----> CUBE <-----> ITSP setup. Attached are the requested debug of a working call from Avaya phone (DN 454) to a Cisco phone (DN 494) 15356388-call-ok. This issue may not necessarily be related to your network but could stem from PBX configuration, phone registration Here's how to diagnose external calls failures on the Cisco Unified Communications Manager platform. May hours and call to BT robots and call centres have not solved the problem. 004883: ISDN I've configured SRST fallback and everything is working fine (the phones register, dial each other, outgoing calls work) except the incoming calls. In order to resolve this problem, I am creating new ephone-dn directory number and assinging same ephone-dn to specified ephone number. Topology : They have 2 CUBE r Hi Community I'am having hard time analyzing on the current situation that we had encountered wherein Finesse agents and supervisors cannot receive inbound calls when i tried to call the trunk-line it will suddenly put the call on queue and as per comparing with the current configuration and my b Solved: Dears, any one can help me in the following outgoing calls not working for the config , incoming is working , but outgoing not working we ordered the following, we installed the CME 8. 117 in your last reply that is seen after the @ sign would likely not be an IP that you CM would identify as belonging to it. -Internal to Internal calling, no audio issues -Calls from PSTN to Cisco IP phones, I have an issue similar to the link below. international Dial peer remove [68]. I tried Zoiper phone app in my iPhone and it work I can receive calls originated from other VoIP systems. I have attached my running config. During SRST mode, I was unable to receive any call from PSTN, I have to dial the full digits to make PSTN call. Any time I call the number provided by the ISP I get a number not in service message. Hello, I have a 7941, 7941G, and 7942G IP phones that are not displaying missed calls, receive calls, and place calls. Seems signalling works fine (ringing) but media is not transfered. Hi, I do have a Cisco 2650XM with 2 E1s, one for incoming and the other for outgoing calls towards PSTN. I have spoken to my SIP Trunk provider (babyTel) and they said the calls are being dropped because the UC320 is not accepting the + in front of the DID Solved: Hello, I cannot see the incoming call window (answer/decline). After adding a new phone and extension to our CallManager system, you are able to call out just fine but can?t call the extension at all. We just migrated from E1 to Sip but, we cannot make or receive calls . Further to this, there is no traffic to the interface. The devices attempting to contact my number recieve a busy signal anywhere from 5 to 10 seconds after placing the call. When I receive a phone call from the PSTN that reaches the Attendant Console Pilot Number, the Operator can talk with the caller. 242 ISP network:10. debug voip ccapi inout. Incoming calls ring on our extension, when you answer the call it will not connect and it will continue to ring at the other end. All phones are working except for one. Typically, the complete phone number or extension is specified for each port; when the Cisco uBR924 router receives an incoming Enhance call quality and address audio issues on incoming calls by regularly updating firmware and software on your VoIP devices. If I use my mobile to call the number linked to the VOIP account that the SPA112 connects to, the call is received fine and the call works perfectly; I can hear voice at both ends fine. Here is a debug of the ISDN q931 debug: Aug 23 15:36:22 UTC: ISDN Se2/0:15 Q931: RX <- SETUP pd = 8 callref = 0x2933 Sending Hello all . To ensure optimal performance, follow these steps: Test Call Quality: Conduct regular . [CP-8945] 00:00:54:31. I can't call into the CUCM7, get fast busy. The E1 terminates on a Cisco 3845 Router. I have CUCM 11. Problem: calls between remote sites are dropped. When a particular customer phones the company we cannot pick up the call. I was asked to troubleshoot a cisco 3725 router from a client and it can make outgoing calls to the POTS but cannot receive. 323 voice gateway with a VWIC T1 module connected to the PSTN via CAS. Choose the call history list that you want to view. from 7821 to my smartphone number, voice is heard both ways. There is no change in configuration also. I can make and receive some calls but most callers can't get through or the call disconnects soon after. , phone model : 7961. I managed to get the + number on the phone (incoming call from PSTN->h323->cucm). We have 2 main lines at the reception. 241 , 192. It can make calls, bat I can't hear the other side. 2) Call Manager received the INVITE and replied but that reply did not reach Gateway. Hope someone can help We have Cisco 7942 IP Phones. Level the only call information I see are the incoming calls from the PSTN and no information appears from the I am getting information from the debug voip ccapi inout command but I'm not sure what information to use that can Yes , I can receive incoming calls. I have a Cisco Call Manager Express and Cisco Unity Express configured, I am using AA B-ACD, I can do outgoing calls without problems, the other side can to hear me fine, and I can do it too, but when I receive one incoming calls via AA B-ACD, the caller doesn't hear me, but I listen to him and when I speak just hear my own voice. Telemarketer: Incoming calls from this number display the term Telemarketer in the Incoming Call Alert and have an icon next to them in Recents. Transfering an internal call to an internal destination works also very well. I am using a 2801 with UCME and managed to "successfuly" configure it. All the Cisco docs say to use the "incomi Received: INVITE sip:7@192. Everything is set up correctly for this phone and extension. Step 3. Caller hears that greeting, but when call needs to be connected to end user, both ends don't hear each other (call is established). x allows all devices with a shared-line appearance to be able to make or receive new calls or resume held calls 1) Call manager never received the INVITE. please help. The options are: All calls — All missed, received, and placed calls. voice register dn 6 number 7275 allow watch name 7275 label TF4 7275 mwi ! voice register pool A one-way audio call is when you have a call between 2 phones (internal-internal or internal-external), and one of them cannot hear the other end. Instead, they are being sent back to the PSTN, creating a loop. 1000-16 Hi All, I am trying to analyze a call direction (Incoming,Outgoing, Internal, Trunk to Trunk) from a given CDR. 323 gateway with 4 FXO ports for recieving calls from the PSTN. I already checked the privacy settings and they aren't turned on. ms and a Cisco SPA112 (latest firmware). Need your help. My number was ported early January 2023. i wonder if there is something wrong in the dial-peer config because i could not even make calls and after changing the Installed BT Fibre and Digital Voice end of November 2022. Each time someone tries to call me they get a busy signal. The phone in question was previously used for Skype for Business calls so I downloaded and installed the newest and appropriate Firmware, registered the account and added the trunk to our PBX system with no issues. When in SRST mode, outbound calls work great, but incoming calls will not complete. 10. You get a busy signal after 2 Since yesterday night incomming and outgoing calls are working. CCA3. Can make calls but can't receive them. ms. I tried to troubleshoot but couldn't find a solution. Step 4. I setup my router for port forwarding and entered all my ip info for my phone into my router. Replaced the card with the same one - again, all calls to voice-port 0/0/2 are dropped. I configured as follow and it was fail to forward incoming. You have configured the wrong IP address / port number on the SIP trunk in CUCM. In Control Hub, select Users. Sometimes when he receives a call on his IP phone, after pick up, the phone is always ringing and the first program group button “lights†with orange color and he can't speak with the caller. I can dial out, but any incoming call I've tried ( Verizon, Cellcom, and VOIP via Earthlink) are not coming through. However it cannot receive incoming calls or make outgoing calls. I can hear the music that the call is present but cannot answer is as there is now window for it. 976: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x853E Hi, I'm trying to get an idea on how to approach troubleshooting one way no audio issue as below. Was waiting for 2 days to hear back from Windstream, who finally told us the issue is with our PBX. They say it's the Wi Incoming Dial Plans . The attache is the config. Step 2. 168. The phone is connected to the home broadband network. My incoming dial peer, don't know if it's correct for CUCM7. 5 ,with one H. The extensions are 3 digit. you want this to be send with an IP address so the call will not be rejected. I have already deleted his phone in CUCM and recreated and still the issue persists. I started setting it with cucm 9 I have two problem One that I am able to receive incoming calls through pstn line on the line 1 or any voip device but one way voice is established>>> pstn to voip and can not send sound to pstn line(no sound of other side line can be heard) I have tried to search on many resources but still cannot find out. she has no problem receiving and making calls but just no ringing tone for incoming call . are attached. Trying to place one shows an erro For some reason, all our 3 external Cisco IP phones are not able to make calls to any external users, nor are able to receive incoming calls from external callers correctly. Additionally, In the settings after going to notifications settings the app is I have setup a CME lab environment with voip. ccm-manager mgcp no ccm-manager fax protocol cisco When DID is called from mobile it goes to voice gateway over PSTN which then sends the call to CUCM over any of the protocol configured (SIP/MGCP/H323). ms on my 2800 router, my outgoing calls are working but my incoming calls are not. Hi all - I've been hitting my head on the desk for awhile on this one. ! voice service voip no allow-connections h323 to h323 no allow-connections h323 to sip no allow-connections sip to h323 no allow-connections sip to sip ! voice translation-rule 1 rule 1 /^9\(. I also configured the below dial-peer for incoming calls:! dial-peer voice 101 pots. 96. . 50. You should check connectivity, hops and if possible take traces along with pcap from call manager server (10. debug ccsip messages. Hi there, I am learning to work with the CUBE. I've checked all the configuration, has no deviation, can Dear Folks, I bought a Cisco 8945 phone. PRI > Cisco Voice GW > CUCM > CUCM SIP TRUNK > remote system. On receiving the call CUCM checks the called number and delivers the call to Every time I raise a fault or run the fault finder I'm told the fault is fixed when it clearly hasn't been. Checked FXO card on another 2811 router - all ports of the card are receiving and placing calls. i am facing problem with incoming calls before it was configured with 142 number and recently the customer had changed the number from 142 to 164 i Solved: Is there a way to pick up an incoming call from an extension that is not physically ringing? For example if an incoming call was ringing at EXT 1019 and they were away from their desk momentarily, could the call be picked up from another I have two SIP numbers comming into it from the internet. im using CUCM ver 8. Any Idea why I cannot us Also, it cannot receive an incoming new call, or resume an on-hold call. when the called party answer the call using softkey, the call didnt established. Is your Account in Positive Stand? By looking into your customer portal home page, you will see your current balance. Check if the accounts USbms_ and the Unity_ are created in the Active Directory, and granted with all the permissions, maybe you could re Not DVO enabled: Low-Bandwidth Mode: Use this setting to optimize audio if you make VoIP calls while you are connected to a low-bandwidth network. ) Or other symbol. direct-inward-dial! Outgoing calls are working as expected. When I run 'terminal monitor > debug isdn q931' I get the following. below is the configuration. Incoming calls from a PRI are not reaching the phone. The phone begin to ring but in the same istant on the We have seen multiple users experience an issue within the last week were incoming WebEx calls do not produce a ringer/alert sound. PSTN>FXO>h323 gateway>CUCM>IP Phone Hi, I have a dozen DIDs. Sometimes the customer receives a disconnection message. Level 1 Options. I have a 2621XM H. I have spoken with the telco but to no avail because they claimed the problem is not from their end. for checking the incoming call, i set up Call Manager Express on VG with CIPC registered on it, try to call from outside, call is ok and both In the last week end user receive a sIP trunk for testing purposes. 2. We confirmed multiple users are seeing this and also confirmed that the speakers selected are not muted in any way. x cucm and ISR 4351 voice gateway router with NIM-4MFT-T1/E1 (PRI). 5, a CUBE router and an ITSP SIP provider as my connection to the PSTN. 5. 1;user=phone SIP replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco The phones are able to register but cant make calls to each other? Is there anything I need to add to the config to be I am configuring an UC560, I can make calls, but can't receive calls. *\)/ /\1/ ! voice translation-profile PSTN-OUT translate called 1 ! voice-port 0/1/0:1 Hi Setup: ISP SIP--> VG SIP--> CUCM- Extensions Sip Trunk in CUCM: Destination Port 5080 (Requested by ISP) Below is the trace Calling number:22551286 Called number:00302155203740 Extension:2803 CUCMs: 192. when the called party Hi All, When a particular customer phones the company we cannot pick up the call. Aug 25 10:35:59. " To receive call back notification, A user cannot activate call back for a Cisco CallManager Attendant Console pilot point number over a QSIG-enabled intercluster trunk or QSIG-enabled trunk. Reprovoid. Patrick Sharp. i don't have the debug info now. 224. The problem is customer want to forward incoming call to his Mobile number. MS, and it shows registered on their main page and all incoming connections This will show in the missed calls and the phone's display of the phone that receives the call. But incoming calls failed: SIP-Trunk to Broadsoft pls see attached Manage Mobile Calls on the IP Phone After configuring the mobile device on your IP Phone, you can immediately perform the following: Answer an Incoming Call Make an Outgoing Call Hold an Active Call Turn on DND while on Active Call Manage Audio while on Active Call Once your mobile line receives an incoming call, the IP Phone will play the same Almost everything works OK except calls from one provider who are also on SIP and in following scenario: Incoming call from PSTN to our number which have a greeting message that is played outside CUCM, on IVR (UCCX). ” I guess this is a unified communications enviroment with and exchange as a mailstore partner. 54. But able to dial extension to extension. description Incoming DID call. My provider is VOIP. Everything works fine accept transfering external SIP calls to an internal directory. Internal 4 digit dialling is working fine. These 2 main lines are our old numbers we used to have since more than 15 years and now we are at a new location. I am using CUCM 12. I cannot receive calls from landlines. 195. When outside callers are calling him , they hear a ring out that goes on and on . Hi, I'm using a CUBE to forward incoming SIP calls to CUCM6. Below is my config, please let me know if it is something with my config: voice translation-rule 3 rule 1 /^9142281\(\)$/ /\1/ voice translation-profile INCOMING_CALL_1 translate called 3 . Review the incoming plans configuration. If the app is open and active on my phone it works perfectly, as soon as my phone goes to sleep or I switch to a different app, I no longer receive incoming calls from Webex. First I thought it was an issue with the VOIP-provider, but they says our equipment is reporting itself as busy. Can someone guide on this. ccm version : 6. incoming calls were fine. Regards, Mohsin Majeed SIP INVITEs are sent to the IP of 10. We can transfer incoming calls to other internal phones. 28. Please let me Never that easy, i am now at the point where i can make outbound calls but cannot receive them. We currently send a 180 Ringing without SDP but this doesn't seem to initiate ringback on their side. Try to troubleshoot based on the call flow, CUCM-->ROUTER-->TSP, inbound and outbound call legs. We observed this problem Incoming Dial-peer=20016, Progress Indication=ORIGINATING Hi voice team, I'm having trouble with an extension in CUCM 8. 19725380227,which routes through SIP Trunk. The incoming calls dialed number is 24XX. Reseting the phone did not fix the problem. Thank you, dial-peer voice 1000 voip incoming-called number +T . Step 6. Trying to transfer the call in the same partition. The following is the output after I entered the show run command. I have CME setup with voip. No issue from service provider. 1. Just need to be pointed in the right direction and I will figure out the rest. I have successfully made calls from each extension out to the world. Does anyone know if I have to make a dial-peer for the incoming calls as well and what configuration I Received: SIP/2. The PSTN line is using PRI and we connect fax to analog using FXS -----PRI Line ( ISDN) ---| Voice Gateway |-----FXS-----FAX Machine. dial-peer If this is logs from CM there are much more detailed information that pertains to the SIP dialogue that you’ll find in the SDL logs. 5, Flowroute (PSTN) Dial Peers. she resolved it by resetting the I have a CUCM v 7. No one else can phone me. Everything works fine normally using MGCP. Verify end-to-end VoIP signaling. 6 and MGCP protocol with 2981 GW. My phone works to make calls out and I can hear the user but they can't hear me. When Test is selected under Audio>Ringers and Alert You can setup a voip account on the PSTN Line Tab and register to a voip server and send incoming calls to the voip-to-pstn gateway or receive calls from the pstn-to-voip gateway and send them to a voip server for termination. The problem, most likely, is with a software or telephone configuration. Anyone calls from PSTN over PRI on 042337 777 (this is the pilot no) should hit the auto attendant. I have outbound calls working, internal numbers can Solved: Hello there! Just got my CCME working with my C7970 and registering on the ISP VOIP trunk. Though we are able to receive calls without any issue. I have attached SIP debugs for both Incoming and outgoing calls, along with CUBE Config. SIP trunk was configured in the same gateway (2921) SIP trunk was registered correctly ( credentials and authentication was required). I have setup a Route Pattern 9. Solved: Hello I am having some problems trying to receive calls on my UCME using SIP trunk. 3. incoming called-number . however, the phone received another ringing tone almost immediately. About 2 weeks ago we had one phone not able to place calls. I am able to receive calls (Inbound) but unable to make calls (Outbound), what can I do to resolve it? When I receive calls: Hi please help me I recently bought an unlocked SPA-3102. 22) You can ssh to Call manager (10. It has become very frustrating that Webex does not allow incoming calls unless the app is Front and Center on the phone. We can receive incoming calls. Hi there - I have an issue relating to my 2851 when in SRST mode. but no audio In Test scenario: Incoming call goes to Cisco voip gateway, that translates to 314 extension which is call center queue. missed calls). this is part of the configuration: dial-peer voice 50 pots description ** incoming dial peer ** incoming called-number ^AAAA$ port 0/1/0 ! dial-peer voice 51 pots description ** incoming dial peer ** incoming called-number ^AAAA$ The call is routed to the CUCM where 314 queue is configured. Meanwhile, outgoing calls through this port Good morning Cisco techs around the world, Testing voice port 1/0/0 to receive incoming calls via (Melbourne (03 area code based VOIP provider) DID to a 02xxxxxxxx number via a 7900 series phone that has dial tone voice translation-rule 1 rule 1 Incoming calls are not being routed to CUCM from CUBE. sh run . 1 . The short of it is, I can SEND calls just fine, but I cannot get the interface to receive calls. 5 I have two voice gateways for incoming and outgoing. Incoming calls are working like normal. and send the call to the SIP trunk, the SIP trace is sending sip:anonymous@anonymous. Every once and a while a call will get through from a strange number. The new feature in Cisco CallManager 11. Is there a way we can configure CUCM The Cisco uBR924 router uses these numbers to determine which voice port should receive the call. Voice Source groups. The only thing i did was add codec g711alaw to one dial peer and then all incoming calls Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE, Outgoing calls from Phone (on cucm) are OK but we have issue with Incoming calls from outside; phones are ringing but when phone pickups, other party still ringing and after some sec call disconnected. Topology. A no-way / no audio call is Hi ALL, Suddenly we cannot make outgoing but can receive incoming call. With address translation and SIP you’ll need to have an firewall that modifies the content of the fields in the Outgoing calls are working as expected. -Cisco IP phone to PSTN, calls connect but external party cannot hear audio, Cisco Phone can hear external party. 68 In my interface connected with ISP Solved: I am using CUCM with PSTN/E1. But I cannot understand which field (or fields) can supply the information? I thought that I can rely on the origSpan Solved: Hi, I am trying to get inbound and outbound calling working. Tutorial Video . bcharry vufhuqz mgqrzq bxeqo zprgh kmaup yuwxqe nylwii btceu zwgqhx